If you have been invited to your company's BeeCastle account but cannot see any of your company's data, or you receive an error message when you try to activate your invite email you may have accidentally created an account separate to the rest of your team.
To fix this
1. Log in to your BeeCastle account that you created
2. Go to settings and select 'User Management'
3. Select the three dots next to your name and select Archive
4. Log out
5. Locate your BeeCastle invite email from from the sender firstname.lastname@example.org, and follow the prompts in that email to join your company's account.
Get in touch with a BeeCastle expert
If this doesn't work for you, or you would like a hand with anything else related to your account please contact with your dedicated account manager.
Otherwise, get in touch with a BeeCastle expert at email@example.com or call 1300 233 227.